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Cloud server

Lakshmi S

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  • Calender Icon April 21,2022 at 11:41 AM

Hi all

  1. When I go to my cloud server , I can see a service alert as "your account is blocked " .how do iI fix it?

2.For connecting the agent where do I find the Provision Key?

3.how do I get the canvas for template creations in Documents? is it from Cloud server ?

Thanks Rajeena

This forum has 36 topics, 151 replies, and was last updated 3 years ago by Ehtesham Abad

  • Participant
  • Calender Icon July 27,2022 at 7:47 PM

TopicDetailModel.Answer.Content

Lakshmi S

  • Participant
  • Calender Icon April 22,2022 at 1:54 PM

Hi RAJMAS001,

  1. The account block issue can occur due to various reasons, for example if you have given invalid password multiple times. Can you please let me know the actual error more in detail.

  2. If you are using cloud server, you wouldn't need provision key, but if it is for on prem server then you can find the provision key by navigating to - go to OpenBots CloudServer-Agents-All Agent Groups- view details of agent group their is provision key.

  3. To find the canvas for template creations in documents, you need to register to the open documents. Please find link here -https://documents.openbots.io/ More videos related to open bots documents are here - https://academy.openbots.ai/courses/openbots-documents/

Thanks

Lakshmi S

  • Participant
  • Calender Icon April 22,2022 at 12:42 PM

Hi RAJMAS001,

  1. The account block issue can occur due to various reasons, for example if you have given invalid password multiple times. Can you please let me know the actual error more in detail.

  2. If you are using cloud server, you wouldn't need provision key, but if it is for on prem server then you can find the provision key by navigating to - go to OpenBots CloudServer-Agents-All Agent Groups- view details of agent group their is provision key.

  3. To find the canvas for template creations in documents, you need to register to the open documents. Please find link here -https://documents.openbots.io/ More videos related to open bots documents are here - https://academy.openbots.ai/courses/openbots-documents/

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