Support > Forums > OpenBots Server > Error when connecting Agent and Server (version 1.5.2)

Error when connecting Agent and Server (version 1.5.2)

Lakshmi S

  • Reporter
  • Calender Icon August 05,2021 at 6:48 AM

Hi Openbots experts,

I have followed the step by step guide to config the Openbots Server availalbe at https://openbots.ai/product/openbots-server/connecting-server-agent/ I went through all the steps without any problem but the last one (Step 4) when clicking the "connect button". I got this error message:

"Exception when callen AuthApi.RefreshToken: Exception when calling AuthApi.GetAuthToken: Error reading JObject from Jason Reader. Path ", line 0, position 0."

Could you provide guidance of what would be the config issue?

Thank you in advance.

This forum has 36 topics, 151 replies, and was last updated 3 years ago by Ehtesham Abad

  • Participant
  • Calender Icon July 27,2022 at 7:53 PM

TopicDetailModel.Answer.Content

Lakshmi S

  • Participant
  • Calender Icon August 08,2021 at 9:15 AM

This issue is already solved. I put "::1" as IP Address in Server when configuring the Agent as stated in threats from this Server forum: https://openbots.ai/forums/topic/unable-to-connect-server-to-agent/

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